Reference

Terms That Govern Your z444 Account

These terms set out what you agree to when you open and use a z444 account — covering deposits through bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

Account Wallet RulesbKash · Nagad · RocketEligible Regions OnlyMobile Access TermsFair Use Policy
z444 Terms That Govern Your z444 Account
HOW WE HANDLE THIS

Account Security and Your Rights

We take the security of your account data seriously. Your login credentials are stored using industry-standard encryption, and we never share your registered mobile number or wallet details with third parties outside of payment processing. You can request a copy of the data we hold on your account, or ask us to close your account, by contacting support with your account ID.

Data Retention

We keep account and transaction records for as long as required by applicable law. After account closure, personal data is retained only for the minimum period required.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and to remember your wallet preference between visits. No tracking cookies are placed without your consent.

Account Security

Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, contact support immediately and we will lock the account.

Requesting Changes

To update your registered mobile number or linked wallet, submit a request through live chat with a valid ID. Changes take effect after our verification step is complete.

CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about a transaction made via bKash, Nagad, or Rocket, our support team can help. Reach out through any of the channels below and include your account ID and the relevant transaction reference so we can respond quickly.

Live Chat Open the chat icon from any page on z444 — available directly in your mobile browser without needing to switch apps.
Email Support Send your query to our support address listed in the account help section. Include your registered mobile number for faster matching.
Help Centre Our help centre covers common terms questions — account closure, wallet disputes, and payment verification steps — with answers you can act on immediately.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to account access and eligibility.

Yes, these terms apply to all accounts regardless of device or location. Eligibility to use the platform depends on your local law and the regions we currently serve — check the eligibility section before opening an account.

Keep your bKash transaction reference and contact us via live chat. We will match the reference against our payment records and credit your wallet once the transfer is confirmed on our side.

We post all updates here with a revised date. Continuing to use your account after an update counts as acceptance. If you disagree, contact support to close your account before the change takes effect.

Contact our support team through live chat or email with your account ID. We will provide a summary of the personal data we hold within the timeframe required by applicable law.

You can request account closure at any time through support. Any remaining wallet balance will be returned to your registered Rocket or Nagad number after identity verification is complete.

Account access depends on your local law and the regions z444 currently supports. We do not make representations about eligibility in jurisdictions outside our active service areas.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.